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Enhance helps an US based large FMCG company course and certification localized
for India.
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Dream, Dare, Do" - Our Directors on the Cover Page of Dataquest Feb Edition, Interviewed
on their journey in Life
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Enhance translated an English elearning module for a large FMCG company to 9 Indian
languages i.e. Hindi, Tamil, Malayalam, Oriya, Punjabi, Telegu, Kannada, Bengali
and Marathi.
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Enhance develops a customizable readymade elearning module titled "Enhance your
English".
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Enhance developed a Learning & Development (L&D) Portal for a Leading Financial
Services Group
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Elearning Case Studies: Challenges And Solutions |
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Enhance meets challenges of business with an LMS for Reliance Life Insurance |
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Challenge:
Reliance Life wanted to get into e learning. The amount of content needed for the advisors was against aggressive time lines.
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Solution:
Reliance Life asked Enhance to meet the challenges. Enhance approached NIS to partner with them for content. NIS was the supplier for insurance content and Reliance Life was comfortable working with the NIS insurance team. NIS had little technical knowhow in developing e learning content. NIS till now had an external vendor to convert the e learning content into Flash. Considering that bottle neck Enhance considered making the content with the help of the NIS content experts.
However the business requirements in terms of time and depth of content could not be covered with the conventional e learning processes. Enhance decided to use tools to make the content. Enhance trained the NIS content experts on the tools. The path seemed clear. NIS content team was now churning out content. Enhance customized the LMS in terms of the home page, reports and screens. Enhance had initially checked whether the content from the tool could be used by the LMS. Enhance needed to tweak the content from the tool to be totally SCORM compliant. Reliance Life benchmarked the system to work on low band widths however the tool had given heavy files. The response times were very high. Enhance did an ABC analysis of the files and found innovative ways to reduce the file size.
This was the first time where the customer had provided the server. Till now Enhance had bought a server from hosting providers. Enhance overcame many technical challenges and went ahead with the project. Eventually the site was open to the advisor community. A help desk was provided by Enhance to take care of any problems the learners may face. Reports were generated for top management. A few reports had to be customized. Thousands of advisors took the course and were certified. The success of this model encouraged Reliance Life to use the LMS for training other business needs and audiences. Other learners like new recruits and sales managers have been trained and certified using this mode of learning. This improved the knowledge of the organization to a large extent.
Thus the instructional, technical and media experience of Enhance is making learning happen for audiences which are large in number, geographically apart, have time limitations and need good standardized content and management which needs reports on learning quickly and real time.
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